Articles

 How do I report Abuse?

Introduction If you wish to submit an abuse report, please email NovoServe’s Abuse Department,...

 Know Your Customer (KYC) verification procedure explained

In an increasingly global economy, companies and organizations are becoming more and more...

 May I use a server for crypto purposes?

You may use a dedicated server for activities related to cryptocurrency, but with the prior...

 May I use a server for filesharing or streaming purposes?

Yes, NovoServe allows this. We highly recommend strict oversight and management of filesharing...

 NovoServe’s contracts explained

Most services provided by NovoServe are available on a month-to-month basis.  All contracts are...

 What can I host on a VPS, and what is not allowed?

You can host anything you want on a VPS, whether you're promoting your business, online store,...

 What is the response time for Abuse related tickets?

NovoServe’s Abuse Department strives to ensure our customers receive timely updates. Our team...

 What is your policy on Adult material/content?

Legal adult content is permitted.

 What timeframe do I have to resolve an Abuse case?

The timeframe to resolve a pending abuse case depends on the severity and priority of its subject...

 Where can I find your Terms of Service?

Our Terms of Service can be viewed and downloaded here.  

 Where can I read your Acceptable Use Policies?

Our Acceptable Use Policy (AUP) can be viewed and downloaded here.