Articles

 How do I report Abuse?

If you wish to report abuse, please mail NovoServe’s Abuse Department, with specific details...

 May I use a server for filesharing purposes?

Yes, NovoServe allows this. We highly recommend strict oversight and management of filesharing...

 NovoServe’s contracts explained

Most services provided by NovoServe are available on a month-to-month basis.  All contracts are...

 What is the response time for Abuse related tickets?

NovoServe’s Abuse Department strives to ensure our customers receive timely updates. Our team...

 What is your policy on Adult material/content?

Adult legal content is permitted.

 What timeframe do I have to resolve an Abuse case?

The timeframe to resolve a pending abuse case depends on the severity and priority of its subject...

 Where can I find your Terms of Service?

Our Terms of Service can be viewed and downloaded here.

 Where can I read your Acceptable Use Policies?

Our Acceptable Use Policy (AUP) can be viewed and downloaded here.