Knowledgebase - NovoServe B.V.

Are my services automatically renewed? Yes, they are. All contracts are renewed automatically for the same period as the initial...

Can I pay directly using my credit card? You can use PayPal or Stripe to pay with your credit card.

Can I receive my invoice by regular post? NovoServe sends invoices and reminders by email. Next to saving time, it also contributes to a...

How can I cancel my services with you? The actual notice period depends on the initial contract term. Please take into account the...

How can I dispute my invoice? If you don’t agree with your invoice or part of the invoice, you can have this disputed. Meaning...

NovoServe invoices explained When placing an order for a new service, the invoice you'll receive is based on prepaid. The...

VAT explained Value Added Tax (VAT) is a form of consumption tax. NovoServe is charging 21% VAT to all...

What are NovoServe’s bank account details? NovoServe B.V.IBAN: NL70RABO0153170913BIC: RABONL2UBank name: RabobankBeneficiary address:...

What are the payment timelines? NovoServe creates and sends your next month’s invoice on the renewal date. The invoice is also...

What payment methods to you accept? NovoServe accepts payments through bank transfer, PayPal, Stripe, iDeal, SOFORT Banking, Mollie,...