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 How can I test your network?

To test our network, we have both a looking glass and a speedtest server which you can use to...

 How can I cancel my services with you?

The actual notice period depends on the initial contract term. Please take into account the...

 What payment methods to you accept?

NovoServe accepts payments through bank transfer, PayPal, Stripe (credit card), BitPay, iDeal,...

 What timeframe do I have to resolve an Abuse case?

The timeframe to resolve a pending abuse case depends on the severity and priority of its subject...

 How can I dispute my invoice?

If you don’t agree with your invoice or part of the invoice, you can have this disputed. Meaning...