How can I contact your support team? Print

9

NovoServe’s (on-site) engineers can be contacted by creating a ticket. You can open a ticket in the NovoServe Client Area.

Was this answer helpful?

Related Articles

Do you offer any response time guarantees? Yes, we do. Our support will try to solve any hardware or network-related problem you have, on a... What is the availability of your support team? NovoServe’s support team is available 24/7. Our support will try to solve any hardware or... What your hourly support rates? Support is provided and invoiced on an hourly support rate basis, except for the support-related... Do you offer any Service Levels (SLA)? Yes, we sure do. By default, support is available 24/7. Our support will try to solve any...

« Back