Categories

10
BILLING
 19
DEDICATED SERVERS
 3
HARDWARE ISSUES
 12
INFRASTRUCTURE / NETWORK
 11
LEGAL
 1
PROMOTIONS
 10
SALES
 5
SUPPORT
 7
TUTORIALS

  Categories

  Tag Cloud

#SurfsUpWithNovoServe #SummerVibeSales #UnmeteredPromotions #Cat api asn bonding byoip centos Compliance infrastructure KYC lacp Legal linux locations network networking peering pni redundancy registration ubuntu whitelabel windows windows server 2016 windows server 2019

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket

What is the availability of your support team? Print

  • 0

NovoServe’s support team is available 24/7. Our support will try to solve any hardware or network-related problem you have, on a best-effort basis as, by default, level 1 is included.

 

Was this answer helpful?

Related Articles

Do you offer any response time guarantees? Yes, we do. Our support will try to solve any hardware or network-related problem you have, on a... How can I contact your support team? NovoServe’s (on-site) engineers can be contacted by creating a ticket. You can open a ticket in... What your hourly support rates? Support is provided and invoiced on an hourly support rate basis, except for the support-related... Do you offer any Service Levels (SLA)? Yes, we sure do. By default, support is available 24/7. Our support will try to solve any...
« Back

  Tag Cloud

#SurfsUpWithNovoServe #SummerVibeSales #UnmeteredPromotions #Cat api asn bonding byoip centos Compliance infrastructure KYC lacp Legal linux locations network networking peering pni redundancy registration ubuntu whitelabel windows windows server 2016 windows server 2019

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket